Sluice Data ("we", "us") provides an AI data-engineering platform that connects to your data sources and builds governed data pipelines. You ("the customer") remain the controller of the data you connect.
Your pipeline output (Bronze / Silver / Gold) is written to your own cloud storage. We do not sell your data, and we do not use your source data to train models. Account, billing, and run metadata are stored in our managed database.
We use a small set of trusted providers to run the service: a cloud host (Google Cloud), a payment processor (Razorpay), and an LLM provider for pipeline planning. Each processes only the data needed for its function.
Passwords are hashed; source credentials are encrypted at rest and only decrypted during a run; data is isolated per tenant. See our Security & compliance page for detail.
You may request access to, correction of, or deletion of your personal data, and you may close your account at any time. Email contact@sluicedata.com and we will respond within the timelines required by applicable law.
We retain account and billing records for as long as your account is active and as required by law. Pipeline data lives in your storage under your control and is governed by your own retention settings.
Questions about this policy: contact@sluicedata.com.
This is a baseline policy provided in good faith; please have it reviewed by legal counsel before relying on it for compliance.